Shipping Policy

Last updated: 21/10/2026

At Sia, we take pride in ensuring that your orders are carefully packed and delivered to you on time. Please read our shipping policy to understand how we handle deliveries.

1. Order Processing

• All confirmed orders are processed within 24 hours.
• Custom-size orders are made to order. Our team will contact you on WhatsApp or by phone within 24 hours of your order to take your measurements, and the piece ships within 8–10 days of confirming them.
• You will receive a confirmation email or notification once your order is shipped.

2. Delivery Timelines

• Standard delivery within India typically takes 4–7 business days.
• Delivery timelines may vary depending on your location and the courier partner.
• Delays may occur due to factors beyond our control (for example courier delays, weather or public holidays).

3. Shipping Charges

• Free shipping within India.
• International orders are shipped via DHL or FedEx at carrier rates. Please contact us before placing an international order for a shipping quote and delivery estimate.
• Any duties, taxes or customs charges on international orders are borne by the customer.

4. Tracking Orders

• Once dispatched, you will receive tracking details by email or message.
• Tracking information may take up to 24 hours to be updated by the courier partner.

5. Delivery Address

• Please provide a complete and accurate delivery address at the time of purchase.
• Sia is not responsible for delays, failed deliveries or lost shipments caused by incorrect or incomplete addresses.

6. Undelivered Packages

• If a package is returned because of an incorrect address or repeated failed delivery attempts, you may be charged additional shipping costs for re-dispatch.

7. Shipping Restrictions

• We deliver across India with free shipping.
• International shipping is available via DHL or FedEx at carrier rates. Please contact us before ordering.
• International orders are not eligible for returns.

8. Contact for Shipping Queries

• WhatsApp: 91212 21687
• Email: sialuxurypret@gmail.com
• Address: Road No.71, Jubilee Hills, Lane Opposite Bharathiya Vidya Bhavan School, Plot No.35, 500033, Hyderabad, Telangana, India

This Shipping Policy ensures transparency and a smooth shopping experience with Sia.